General Questions

What types of paintings do you offer?
We create original watercolor and acrylic paintings, available as originals and high-quality prints.

Do you offer custom or commissioned artwork?
Yes, we create custom artwork within the styles and themes we work in. Email us at nikitasharmaart99@gmail.com, and we’ll reply within 24 hours.

How can I contact you?
You can email us at nikitasharmaart99@gmail.com or DM us on Instagram(@artbynikita).

Product & Shipping

Are your paintings sold with or without frames?
Both options are available. You can choose your preferred variant (with or without a frame) before placing your order.

How long does it take to process and ship an order?
Orders are processed and shipped within 3–5 business days.

Is the shipping cost included in the price?
Yes, the price includes shipping within India.

Can I track my order?
Yes, you’ll receive a tracking ID once your order is shipped.

Payment & Returns

What payment methods do you accept?
We accept all major payment methods, including :

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Wallets (Paytm, Mobikwik, etc.)

Do you offer refunds or exchanges?
Exchanges aren’t available. For refund details, refer to our Refund Policies.

What if my painting arrives damaged?
Email us immediately at nikitasharmaart99@gmail.com with photos of the damaged product, and we’ll assist you promptly.

Additional Information

Do you provide a certificate of authenticity with your paintings?
A certificate of authenticity (COA) is a document that verifies the artwork is an original creation by the artist. If you’d like, we can provide a signed COA for your purchase upon request.

How should I care for and maintain my painting?

Watercolor Paintings: Keep them framed, away from direct sunlight, and store them in a dry area to prevent exposure to moisture.

Acrylic Paintings: Avoid direct sunlight, dust them gently with a soft cloth, and keep them away from humid environments.

Do you offer gift wrapping or special packaging?
Yes, we do! After placing your order, you can email us at nikitasharmaart99@gmail.com or DM us on Instagram (@artbynikita) to request gift wrapping. We will confirm the details with you soon after.